Get Help
Email the support team with your device model, app version, and a short description of the issue.
App support
Saqlain Support
Get help with Quran reading, tafseer, duas, audio, bookmarks, search, content corrections, and Ask Saqlain AI features.
Support paths
Choose the request type that best matches what you need help with.
App Areas
Quran, tafseer, duas, ziyarat, manuscripts, bookmarks, audio, search, and Ask Saqlain AI.
Corrections
For text or translation feedback, include the source, section, verse, page, or screenshot.
Help topics
Common areas we can help with.
Browse help topics below, or contact us directly if you need more assistance.
App content issue
AI answer concern
Download problem
Account support
Audio playback issue
Feature request
Contact Saqlain support
For bug reports, content corrections, accessibility concerns, or general app help, contact the support team directly.
Common support topics
These quick checks solve many app issues before you contact us.
Audio is not playing
Check that device volume is on, internet access is available, and background audio permissions are enabled where required.
AI response concern
AI responses are designed for learning and reflection. For important religious matters, verify with a qualified Islamic scholar.
Content correction request
Send the source name, section, verse, page, or screenshot so the team can review the correction accurately.
Download or account issue
Email support with your platform (iOS/Android), app version, and a description of the issue you are experiencing.
Found an issue with content?
Use the report form to flag incorrect content, translation issues, tafseer concerns, or AI answer concerns. Your report helps us improve with care and accuracy.
Report an Issue